Technology Helpdesk Articles

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Call Pilot Commands	How to check phone messages using the Call Pilot voice mail system on Luther College campus phones.
Luther_Common and Datatel_Implementation	A non-private network place known as Luther_Common can be used by Faculty and Staff for inter-campus file sharing. In addition, a private network place known as Datatel_Implementation can be used by Staff and Faculty users of Datatel to share files affecting Datatel testing and implementations.
Error: CSA is Not A Valid Win32 Application	Error: CSA.exe is not a valid Win32 application If you receive this error in the ResNet Registration process, it’s likely that the file the csa.exe file did not download successfully. Temporarily disable any software firewalls such as Norton Internet Security, and try downloading the file again.
Technology Help Desk Work Study Application	Overview The Technology Help Desk seeks aspiring information professionals with a passion and interest for helping people with computing problems and the technical skills to resolve them in a timely and effective manner. If you have an interest in working with us, please complete an application. We’ll help determine whether we have any openings that fit your skills and interest.
Local Service Providers	LIS does not offer hardware or software maintenance or repair services on computers that are not owned by the college. Listed below are individuals and businesses that have identified themselves as local computer service providers.
Sophos Anti-Virus Install Instructions on Mac OS X 10.2+	How to install Sophos Anti-Virus on Mac OS X 10.2 or greater.
Cortelco 2211 Telephone Manual	User’s manual for the Coretelco 2211 Telephone.
Windows XP - Set Auto Upddate	To setup Windows XP to automatically download patches and updates, use the following steps:
Meridian 3904 Digital Telephone	Basic features of the Meridian 3904 digital telephones in use at Luther (black phones with digital displays).
Mac OS X Error 1281 When Adding a Printer	Problem Print Center or Printer Setup Utility print queues disappear. When you try to add a printer in, you see an alert box with one of the following messages: (Mac OS X 10.2) “An error occurred while trying to add the selected printers. Error 1282” (Mac OS X 10.3) “Server-error-service not available. Error 1282”