User Services

Present: Matt H, Matt B, Lynnette, Bob E, Ryan, Bob P, Larry, Todd, Matt H, Diane, Eddy, Dave, Chris

• Valders Moves
  Printers are moving in Valders. A list will be created of all lab printers, where they were previously and where they are headed.

• OPAC Copiers and Printer – The OPAC printer will move to the library lab and replace one of the library lab printers. One of the two OPAC copiers will be configured for OPAC printing. OPAC print requests will either be released by the Circulation Desk or through the coin-op if possible.

Present: Matt H, Lynnette, Bob E, Ryan, Bob P, Larry, Todd, Matt H, Diane, Bryan, Keith

• Celebration – Recognition of successful faculty rollout and new student registration days. Also, the following projects are moving forward: MIDAS, Carillon, Multimedia Lab, and CRH Projection System.
• KACE Webinar – Scheduled for July 16th, 12:00-1:00 in Main 12, “Mac Images in the Enterprise: No Longer an Illusion!”
• Budget – User Services department has been created and is available through my.luther.
• SimpleHelp – Demonstration of remote control software candidate.

Present: Matt H, Matt B, Lynnette, Bob E, Bob P, Larry, Todd, Matt H, Diane

• Help Desk Training – The topics planned for the August training sessions to be held for the help desk student workers were shared.

Last week I attended InfoComm 2009, a conference and vendor show on the latest products in classroom Technologies. I attended classes on

Last Thursday and Friday I attended the IAICU Technology Conference hosted by Morningside College. IAICU (Iowa Association of Independent Colleges & Universities) is the consortium through which we obtain many benefits such as special pricing on SPSS and our Microsoft Campus Agreement.

The theme of the conference was “Collaborate and Share Information” and there was plenty of both throughout the two days.

The remodeling of the Valders Auditorium has begun and should be completed by Mid August. A new Video and Sound system is going to be installed later this summer. Presently the room has been gutted and a Scaffolding system has been installed that covers the entire floor area and sitting area. The scaffolding system goes all the way to the ceiling, it’s quite the sight.

The Nursing Lab w247b is now able to record Live Video and Audio and burn it directly to a DVD, while also watching it live in a separate conference room on a projection system. They will use this system as a teaching tool and a testing tool for their students.

Classroom Control Technologies have been installed into these classrooms in West Valders.
Rooms with Full Podium Systems;
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Rooms with Lite Systems;
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All the rooms are nearly finished, with only a couple missing carpet at this time. This completes phase 2 of the project.

The Language Lab now has Luther’s first 50 inch display. Soren Steding intends to use the display in teaching foreign languages in his Lab Studio. The display is a Sony Plasma, and anyone is welcome to stop by and take a look at it. DVDs, VHS Tapes, CATV and any Computer Outputs can and are currently being displayed on the unit. The display unit also has a network port for remote management.

Training and Instruction (formerly LIST) is available at http://lis.luther.edu/learn. All of the online materials and FAQs for Norse Apps, Excel, Word, PowerPoint, etc. can be found by clicking on the “Articles” link on this page and then searching the materials using a rolodex. Also available at http://lis.luther.edu by clicking on the “Training and Instruction” tab in the upper right corner.