Network & Systems

The network on first floor on the west wing of Valders is currently down. The outage is due to the failure of a network switch. The switch will be replaced and the network will come back up later this morning.

Update 9:30AM The Valders network is once again fully functional.

Update 9:00am : The LDAP server is back up and logins should work. Please contact the Help Desk with any issues.

The network outage in the Regents Center on 12-19-08 was due to damage caused to one of our fiber optic cables by the teeth of a rodent. Network service was only temporarily repaired at that time.

Tomorrow (1-6-09 ) technicians will properly repair the connection by fusion splicing it back together. The network in the Regents Center will be down most of the day while the repairs are made.

12-19-08 7AM —The Regents Center network went down over night last night. We are working to find the problem and fix it. Update 11AM The problem has been worked around and network service is now back up.

12-17-08 3PM — lists.luther.edu is currently down. I’m working to fix it ASAP.
12-17-08 4:20PM — lists.luther.edu is now functional again.

A message was sent to the 1628 Alumni with active @luther.edu email accounts reminding them not to share their Norse Key and that Luther Library and Information Services and the Technology Help Desk will NEVER request confidential information, including Passwords, via e-mail.

Email forwarding accounts for Alumni that have not taken us up on our offer of a Norse Mail account were deleted this afternoon. These users and all otherAlumni that do not have a Norse Mail account can request one through the Alumni Directory if they wish to have one in the future.

40,731 friends, students, alumni, regents, staff, prospective students, and parents were invited to view the 2008 Luther electronic Christmas card. The Admissions and Alumni offices sent the email invitations using DaDa mailer list accounts setup by Adam. Mailing list accounts can be requested through the helpdesk and instructions are available for people on campus interested in using DaDa mailer for bulk email messaging. The Publications Office worked with a design agency to create the card and graphics used in the email message.

As of 8:30PM 12/03/08 Google has provided a fix for the problem where mail was not being delivered to accounts that have not yet switched to Norse Mail. These accounts are once again receiving email.

Mail sent to these accounts during the outage was bounced back to the sender and will not be delivered unless the sender resends it.

That mail is once again flowing to the old mail servers does not mean that switching to Norse Mail is unnecessary. All email users must switch to Norse Mail by 01/01/09. The deadline is quickly approaching. Don’t wait until the last minute switch now.

We have become aware of a problem with delivery of mail to luther.edu email accounts that have not yet converted to Norse Mail. Specifically mail is bouncing when a Norse Mail user or an email user from another domain mails a Luther email user that has not converted.

I’m working with Google tech support trying to resolve the issue, and hope to have a solution soon.

In the mean time, the only immediate work around is to convert your account to Norse Mail now rather than waiting.