Service Interruptions

The Help Desk has been made aware of another Phishing e-mail (shown below) that has been sent to many individuals on campus. This e-mail is NOT from LIS or the Technology Help Desk. Please do not respond to the message. If you have already responded, please change your Norse Key immediately at http://norsekey.luther.edu .

The Help Desk and LIS will never request your Norse Key or other personal information.

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From: Luther Support Team
Date: Sat, Jun 28, 2008 at 7:02 PM
Subject: Comfirm Your Account !!
To: undisclosed-recipients

The LIS Help Desk has been made aware of a phishing email that has been delivered to many persons on campus. This is a phishing scam and seeks to steal your name and password. Please do not respond to this email with any personal information. The Help Desk will never seek names and passwords via email. If you have accidentily responded to this email message please immediately change your account password at http://norsekey.luther.edu .

This is the email that has been distributed:

Dear webmail.luther.edu Webmail Subscribers,

Replica-1 will be taken down at 12:00 PM to correct a replication problem resulting from last weeks maintenance. Total downtime should not exceed 15 minutes.

Power has been restored. The Network on the second floor of the Union is now back up.

Facilities will be repairing power to the Union this evening at 7PM. To make their repairs they will shut off power to the union. This will mean that there will be no network service in the union while they are making their repairs.

As part of a planned power outage (but with only a few minutes of advanced notice to us) for a portion of the union, the network is down for the entire 2 nd floor of the Union. The power outage is expected to last 1 to 1.5 hours. Once power is back on, network service will be back on. The rest of the union network remains functional.

Power has been restored to our network closet near Rm 218. This restores network service to the offices in that area of the building and those off the front lobby area of the building. We also now have power to our switches located in what has been called the rock room (but must need a new name since it has a new cement floor now). That restores network service to the training room and laundry room areas of the building.

Network service to the rest of the building and the legends center remains off.

Update 6/13/08: All network service in the Regents Center is now functional.

An air conditioning failure in our server room has taken central systems offline. LIS staff will bring systems back up as air conditioning becomes available. This may affect any network-based service at Luther.

Update 8:50PM --AC Has been restored, and all servers except those that connect to the SAN have been brought back up, or will be back up very shortly. We're waiting for help from Compellent Techsupport before turning the SAN back on. Servers still down include. The luther web page, odyssey, katie, and academic.

12:40PM -- The network is currently down in the Regents Center. The switches (and the building) are without power.
8:00PM -- The network is currently down in the CFA. We will look into why.
11:00PM -- The network in the CFA is back online. Regents Center will likely continue to be without power for several more days. We don't believe any of the Regents Center network was damaged by flooding, so we'll be able to restore network service as soon as power is restored.

Large portions of the campus network are down this morning due to several power outages around campus. Facilities is working to restore power. Once they have done that, LIS will work to restore network service. Buildings currently without network service are: Farwell, Baker Village, CFA, Koren, Campus House, Jensen, Farwell, Most of Union, Sampson, and Ylvisaker. Call pilot is also Down.