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Network Access Control System Upgrade

On Thursday, May 23, LIS will be upgrading our Network Access Control System. This work will begin at 9 a.m. and is expected to be completed by early to mid afternoon. During this time, users may be unable to connect to the LCWireless and LCWireless5G networks. The LCGuest wireless network and the Wired network will remain available during the upgrade.

Katie Available Again

Update 9:40am : Katie is now available. If you continue to experience problems, please contact the Technology Help Desk at x1000 or helpdesk@luther.edu

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Katie is currently not available.

LIS is aware of the issue and working to resolve service as soon as possible. Please check this space for further updates.

Sophos Support Ending May 2013

At the end of May 2013, LIS will no longer support Sophos Anti-Virus on personally owned computers.

This means that faculty, staff, and students will need to remove Sophos and acquire their own anti-virus software to protect their computers.

A list of alternative options, including free anti-virus products, is available at the Anti-Virus Software page.

20,000 new Naxos titles in Encore/Magnus

Bibliographic records for 20,000 additional sound recordings from the Naxos Music Library have recently been added to our online catalog. This brings the total number of Naxos titles in the catalog up to nearly 25,000. However, this is still only a fraction of the over 79,000 CDs that can be discovered by searching the Naxos Music Library site directly. If an Encore search doesn’t reveal a recording of a particular piece of music it is always a good idea to go to the Naxos site and try searching there as well.

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Event & Audio-Visual Requests - Now through Self-Service Site

Requests for Events or Audio-Visual setups are now being taken through the Self-Service site at http://help.luther.edu.

For best service, please include Name, E-Mail, Phone, Date & Time of Event, Location, and the Equipment Needed along with any other important information to help the event run smoothly.

The Technology Help Desk requests five (5) working days lead time when possible due to finite resources and time for setup. Attempts will be made to accommodate last minute requests or changes but cannot be guaranteed.

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