Help Desk

Gotta check it out

So far this school year more than 1900 devices have been registered for use on the Luther College Network. Most of these are student owned devices, but some may also be personal devices owned by Faculty or Staff. Here is a graph showing the distribution of the Operating Systems that these devices run.

Students began returning to campus on August 15th (sports teams, RAs, etc). In past years, ResLife has estimated that as many as 1,000 students are on campus before the official move-in weekend. Services have to be provided to these students (dining, custodial, etc) and nearly every one of them has a computer, mobile device, or other system that needs to get onto Luther’s network.

Shep McAllister is a rising senior at Trinity University in San Antonio, TX, and editor of the popular student blog HackCollege. For the past several years, he has done his college coursework exclusively on Google Docs, and today he shares his five favorite uses for the platform in the classroom.

When I started out at Trinity University, I didn’t know much about Google Docs and relied heavily on desktop word processors. As I became increasingly frustrated with these programs crashing mid-sentence, I thought I’d give Google Docs a try.

Single-Signon is working for katie and Norse Apps/ Mail but not precisely the way it was designed.

• If a user attempts to log into katie before logging into Norse Apps/ Mail they will get the following screen asking them to first choose which type of user they are:

p())(#id).

I logged onto the KBOX Administrative console recently and viewed a statistic that really stuck out—- over one third of all Luther owned computers are now running Windows 7 (see graph below). A month and a half ago, Windows 7 usage was limited to the select few users in our testing group. After the remaining Lab/Classroom upgrades, and the upcoming staff rollout, Windows Vista will relinquish its long standing title as the most predominate OS on campus.

On Thursday, August 18, 2011 LIS will implement “Single-Signon” (SSO) for KATIE and Norse Apps/Mail. The login screens for each of these applications will change.

Datatel’s web user interface 4.3 has finally arrived and is now available in the test, training, and production environments. During the normal maintenance window this week, software changes were installed on the Colleague server and changes to the datatel.luther.edu landing page are complete. LIS needs your help to identify and report any other report or program problems to the Technology Help Desk at x1000 or by visiting helpdesk.luther.edu.

Current students and alumni can order and pay for their Luther transcript online Students and Alumni must login with their NorseKey username and password to access the order form. If you forgot your username and password you may visit Forgot My NorseKey to reset it or contact the Technology Help Desk.

Coaxial cables are now available for checkout from the library circulation desk. They are 10-feet long and are a two-week checkout.

Coaxial cable is used as an electrical line to connect radio transmitters and receivers with antennas and to distribute cable television signals.